Privacy Policy for MyZenAI

Last Updated: January 8, 2026

Introduction

Welcome to MyZenAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how your data is collected, used, and protected when using our meditation app.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use MyZenAI (the "App").

Information We Collect

1. Account Information

When you create an account using Sign in with Apple, we collect:

  • Email Address: Either your actual email or Apple's private relay email (your choice)
  • User ID: A unique identifier provided by Apple for authentication

2. Profile Information

You may optionally provide:

  • Your Name: Used to personalize meditation scripts
  • Family Member Names: Used to create personalized meditation content
  • Language Preference: To deliver content in your preferred language (English, Hungarian, or German)

3. Usage Data

We automatically collect:

  • Device Identifier: A unique device ID used to prevent abuse of free trial credits
  • Session History: Records of meditation sessions you create, including themes and preferences
  • Credit Balance: Number of meditation credits in your account

4. Generated Content

When you create meditations, we store:

  • Meditation Scripts: AI-generated text personalized for you
  • Audio Files: Generated voice recordings of your meditations
  • Playback Preferences: Background music and video settings

How We Use Your Information

We use the collected information to:

  1. 01Provide Our Services: Create and deliver personalized meditation experiences
  2. 02Personalization: Generate meditation scripts that include your name and family members
  3. 03Account Management: Manage your account, credits, and session history
  4. 04Prevent Abuse: Use device identifiers to prevent multiple free trial claims
  5. 05Improve Our Services: Understand usage patterns to enhance the app
  6. 06Customer Support: Assist you with any issues or questions

Data Storage and Security

Where Your Data is Stored

Your data is stored securely using Google Firebase services:

  • Firebase Authentication: Manages your sign-in credentials
  • Cloud Firestore: Stores your profile, preferences, and session history
  • Cloud Storage: Stores generated audio files

All data is stored in secure data centers located in Europe (europe-west1).

Security Measures

We implement industry-standard security measures:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication via Sign in with Apple
  • Firebase Security Rules to protect your data
  • Server-side credit management to prevent tampering

Third-Party Services

We use the following third-party services to provide our app:

Google Firebase

Purpose: Authentication, database, file storage, and cloud functions

Data Shared: Account info, session data, audio files

Firebase Privacy Policy →

RevenueCat

Purpose: In-app purchase management and subscription handling

Data Shared: User ID, purchase history

RevenueCat Privacy Policy →

OpenAI

Purpose: AI generation of personalized meditation scripts

Data Shared: Meditation prompts (may include your name and family names)

OpenAI Privacy Policy →

Note: OpenAI does not use API data to train their models

ElevenLabs

Purpose: Text-to-speech conversion for meditation audio

Data Shared: Meditation scripts for audio generation

ElevenLabs Privacy Policy →

Data Retention

  • Account Data: Retained as long as your account is active
  • Session History: Stored indefinitely unless you delete individual sessions
  • Audio Files: Stored as long as the session exists in your library
  • Device Registry: Retained to prevent abuse of free trials

Data Deletion

You can request deletion of your data at any time by:

  1. 1.Deleting individual meditation sessions within the app
  2. 2.Contacting us to delete your entire account
  3. 3.Using the "Delete Account" feature (if available)

Upon account deletion, we will remove:

  • Your profile information
  • All meditation sessions and audio files
  • Purchase history from our systems

Note: Some data may be retained by third-party services according to their policies.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us using the information below.

Children's Privacy

MyZenAI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Updating the "Last Updated" date

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: Loading...

Website: https://prompt2pixels.com

Summary

What We CollectWhyStored Where
Apple ID EmailAccount creationFirebase Auth
Your NamePersonalizationFirebase Firestore
Family NamesPersonalizationFirebase Firestore
Device IDFree trial trackingFirebase Firestore
Meditation SessionsYour libraryFirebase Storage
Purchase HistoryCredit managementRevenueCat

This privacy policy is effective as of January 8, 2026.